Shark Navigator Elite Professional Lift-away Rotator – Model NV501
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Shark Navigator Elite Professional Lift-away Rotator - Model NV501
This Never Loses Suction upright vacuum features a unique detachable and portable canister that lifts away for effortless cleaning in and around the home. The extra large capacity dustcup and Anti-Allergen Complete Seal Technology traps over 99.99% of dust and allergens inside the vacuum. Ultra-maneuverable swivel steering provides the ultimate control to get in and around obstacles and furniture and super quiet technology allows for operation anywhere, anytime. The powerful motorized brushroll can be turned on or off, providing superior performance on both carpets and bare floors. Includes a premium pet power brush, extendable flexible crevice tool, and other specialized tools for versatile cleaning throughout the home. An extra long 30 foot long power cord provides maximum range for cleaning large spaces quickly and easily.
- Item Weight: 24.8 pounds
- Shipping Weight: 26.9 pounds
- ASIN: B0091JG0LY
- Item model number: NV501
Very pleasantly surprised
A few years ago I got a Bissell Pet Hair Eraser vacuum, if not mistaken model 3920 and very quickly became disappointed with it. It sucked well, but within minutes the plastic piece at the top, the one responsible for making the airflow rotate got clogged up with fur and the suction went down dramatically. Emptying the dust cup was the worst part of it, it made a horrible mess all over the place. I suffered with that vacuum for a couple years and recently decided that my time was worth more than putting up with that crap. I started looking around Amazon for vacuums with the best reviews. Dysons, Hoovers, Eurekas etc, but the vacuum that caught my attention the most was the white Shark Navigator Professional Lift-Away. What caught my attention was how (extremely surprisingly!) high the reviews were. I was honestly not expecting it, especially after having my thoughts on the brand. I read the reviews, and then read them some more and after about a week I finally decided to give it a shot. Now at this point I have already gone to a store to see the Navigator Pro in person and was honestly not too horribly impressed by how it looked or felt. It looked like it was made out of PVC sewage pipes and it wobbled from side to side as if it was about to fall apart – though I am wondering if that was just because it was a display unit and was dropped one too many times…
Either way, moving on to this Rotator vacuum – about a day before I was set to buy the Navigator Pro I accidentally stumbled upon this new model thanks to the search suggestions on Amazon. Since Bed Bath and Beyond usually carries all the latest Shark products I drove over to one that was close to me and not surprisingly there it was. Cool thing about the BB&B stores is that the vacuums all have outlets next to them so you can actually plug them in to see how they work. I plugged this one in to play around with it a bit and my surprises started. First, it felt surprisingly very solid – none of that weird wobbling that I experienced with the Navigator Pro. Second, lets be honest here, this thing is damn pretty!
So then, supposedly 5 year warranty, plus being able to return it if I didn’t like it, plus having a 20% off BB&B coupon – why the hell not! I bought it. With the coupon + taxes it came out to being around $215, not too bad at all. Also slightly off topic, but while I was playing with this vacuum, I also had a chance to check out Dyson’s latest pink-ish purple DC41 Animal Complete and while it is gorgeous, and seems to suck well, I just can’t justify the 650 dollar price tag. I’m sure it’s good, but it’s not 3x better than this one!
Of course as soon as I got home and squealing like a little girl I unpacked the vacuum, quickly assembled it (assembly didn’t even take a minute) and started vacuuming.
- It sucks up dirt and pet hair amazingly well! We currently have 8 cats (don’t worry, 4 of them are just fosters!) and so as you can imagine there is plenty of fur all over the carpets every day. Having vacuumed with the old vacuum just the day before this one filled up with dust and hair to as full as it got.
- Even while the cup is completely packed full of dirt it doesn’t seem to loose any suction and keeps on collecting crap and packing it in somehow.
- It is pretty light.
- The Premium Power Brush (more about it in a minute) works amazingly well. Most of our cars sleep in bed with us and so every morning there is a ton of cat hair all over the sheets. I can collect 100% of it within a minute using this brush. Very very happy. The old Bissell came with a similar brush but it didn’t work for shit on the exact same bed/fur.
- When the spinning brush is turned off (love that you can turn it off manually + it turns off automatically when the vacuum is upright) it collects things off of hard floors without much of a problem (think things like cat food). And the Straight Suction Nozzle that comes along with this vacuum picks everything up even better. We have the litter box in the bathroom and every morning there is a bunch of litter spilled all over the place – I can now collect it all within seconds using this vacuum.
- The vacuum is very quiet compared to my old one and to the Dysons (maybe it’s just me, but I really don’t like the high pitched squeal that the Dyson’s make)
- The car detailing kit that came with the vacuum works very well too – already used it once to clean the car out.
- the “caddy” works as advertised too. Rolls around right after you essentially turning the vacuum from an upright, into a canister vacuum. It looked quite gimmicky at first but to my surprise I’m using it every single day.
- Like all the Dyson vacuums, emptying this one is wonderful – since you can dump everything right from the bottom of the cup straight to the trash everything around you stays clean.
- The air blowing out of the vacuum seriously smells fresh! This vacuum seems to have 3 filters in it, and it looks like all the visible dust stops at the very first washable foam filter, before the second fabric filter and long before the final HEPA filter. I’m yet to see a spec of dust even on the second filter.
- The vacuum is quite light so when you’re using any of the tools when you pull too much on the hose the vacuum can easily topple over. With that said when it’s on the caddy it becomes a lot more stable so what I now do is first I vacuum everything for which I would need to tools – ie the bed, bathroom, kitchen floor etc, and then for the rest of the apartment I stick the vacuum back on the base and vacuum all the carpets – and with how well the vacuum sucks the whole apartment takes me barely 15 minutes to vacuum with the floors looking spotless afterwards.
- Maybe it’s because both me and my fiancee have relatively long hair, but the spinning brushes in both the base and the power brush get a ton of hair stuck on them. Its not at all hard to remove (takes a few seconds with small pointy scissors) but it is a bit annoying. All I do see is the is our long hair, no cat hair, so I’m assuming if you don’t have too long of hair yourself this won’t be much a problem.
- The lights on the front of the vacuum could be brighter. Not to say they’re overly dim, but I’ve seen LEDs a hundred times brighter than the ones used – these look like they’re were stuck in just for the sake of going “LOOK LOOK LOOK it HAS LED LIGHTS!!!!” Plus I’m not a fan of how it makes the front of the vacuum look like an old semi truck… :p
- The flexible hose is honestly pretty stiff and not very stretchy – and this leads to the vacuum tending to topple over at the slightest pull. I really hope it’s like this only because it’s still new…
- The “rubberised” crevice tool while, like advertised, is pretty flexible (aka the end wobbles from side to side) but I feel like it’s more annoying when you’re trying to suck up something from a corner and the the tip keeps on getting bent in random directions.
Of course if I notice any more flaws I will keep updating this review. But finally I want to move on to the last very important bit with this vacuum. There is actually 5 different variations of it. The NV500, NV501, NV502, NV503 and NV500W. In all 5 variants the actual vacuum is the same but they come with different accessories.
NV500- Walmart ($229)
Multi-tool, 18″ flexi-crevice tool, canister caddy, straight suction nozzle and standard power brush.
NV501- General Distribution (So Kohl’s, Macy’s, Lowe’s, Sears, etc…) ($229- $249)
Multi-tool, 18″ flexi-crevice tool, canister caddy, straight suction nozzle, premium power brush and multi-angle dusting brush.
NV502- Bed, Bath and Beyond ($249)
Multi-tool, 18″ flexi-crevice tool, canister caddy, straight suction nozzle, premium power brush and car detail kit
NV503- Target ($219) *Only unit that is blue instead of red)
Multi-tool, 18″ flexi-crevice tool, dust-away with pad and standard power brush.
NV500W- Infomercial offer (us) ($199)
Dusting brush, 11″ crevice tool and premium power brush.
Basically with the NV500, NV503 and NV500W while being cheaper you’re getting a crappy deal because the accessories you’re not getting are actually extremely useful.
Between the NV501 and NV502 (the one I got) I would definitely suggest going for the NV502. The multi-angle dusting brush that comes the NV501 is relatively worthless and does nothing that you can’t do with the multi-tool. I much more prefer having tools to clean my car, especially since they work pretty well. On top of that keep in mind that since the NV502 is sold at Bed Bath and Beyond, you can easily find a 20% off coupon and have this vacuum for 50 dollars cheaper!
At the time of writing this review I’ve been using this vacuum for about a week and I’m quite trilled with it. If you have any questions, please ask and I’ll try to answer them.
Best vacuum I’ve ever had the pleasure of using!
So glad I read the review left by Michael Flux as he really did a thorough job explaining all the different models and accessories they include. I have yet to use the car cleaning kit but will soon.
I suggest anyone looking to buy this vacuum to get it at Bed Bath & Beyond, for a couple reasons. One, you get more accessories with the NV502 (sold exclusively at BB&B). Two, should anything go wrong with the vac you can return it directly to the store and avoid any shipping hassles. Finally, three, this is one of the few higher priced items at BB&B that’s eligible for the 20% off discount coupons! Another plus, should you have a BB&B 20% off coupon that you’d received in the mail and is expired, you can still use it at any BB&B retail location, no matter how long ago it expired! This does not apply to emailed coupons, coupons with the 10or20% off discounts or the $5 off coupons. Only the regular 20% off coupons may be used after the expiration date. If you have any questions about an expired coupon just call your local BB&B before going and they’ll be happy to assist you (& no I don’t work there, I just love the store!).
Good luck with whatever vac you decide to purchase and please leave a review so others can learn or benefit from your experience.
This is going to be in initial review of the machine, I’m hoping to update it as I use it more and more.
First of all, I was surprised at how easy it was to put together. The unpacking took more time than the actual assembly. Second, the tools it came with are not only functional, but easy to maintain. The pet tool for example has an access hatch that allows you to clean or free anything caught on the brush. Lastly, it’s lighter than I expected. I know that this may seem like a small thing, but after using it to clean my entire apartment I was glad for the lighter poundage.
Ok, so now it’s set up and we’re ready to clean. It’s very quiet as compared to my other vacuum. The swivel feature takes a little getting used to, but once you do this machine is just fantastic on floors. Cleaning up errant cat litter on hard surfaces or carpet and in between every little nook and cranny this vacuum took it all up and left nothing behind. Now it’s not a miracle machine. I did have to go over some of the carpet areas more than once. Next I used the flexible brush wand to “dust” a bit. Window sills, curtains and ceiling corners were all left behind clean. I was impressed. But how well will it perform on my furniture. I eased into using the pet tool by vacuuming my recliner. It’s a smoother cloth and the pet tool did remarkably well. No hair left behind. Ok, onto the couch and loveseat. Both collect a ton of pet hair. I put the pet tool to work and got the seat cushions and the arms of the couch. The tool is a bit large and can be tough to negotiate, but the learning curve isn’t steep and I was soon cleaning everything well. On the softer back cushions it took several passes, but I expected that seeing as how the cushions are soft like pillows. I very much doubt that even the Dyson could have picked up every hair in one pass. It took a bit of time for me to finish both and as I later looked at them there was still a bit of hair on the back cushions, but I believe that to be my fault and not the vacuums.
I only emptied the canister once and while it was nearly full the vacuum never hinted that it was running out of suction. It was easy to dump and then seal back up.
Ok, now for the super final test. I pulled off my shoes and socks to see if I had missed anything and to see how well my new vacuum had performed. I walked everywhere I vacuumed and didn’t step on one loose piece of litter. Wow!! Ok, now I’m impressed. I figured the carpeted areas would be ok, but hard floors can be difficult. I had to use a swiffer dry just to get all of the litter out of the corners when using my old vacuum. I was really impressed with the job it did on my floors.
So, if you’re in the market for a powerful versatile vacuum, take a serious look at the Shark.
December 16, 2012 ******UPDATE!!******
So after a few weeks with the Navigator I wanted to give an update. I used it a few times during the week and it gets easier to use and cleans better each time I use it. I thought that the pet brush was going to require a learning curve to use and while it does it’s definitely a short one. I have been able to clean my couch, loveseat and recliner in two or three passes at this point. Now I want to give it a real workout. I let the vacuuming go for two weeks. I would dust pan up the loose litter from my cats, but no vacuuming. It was definitely a trial for all of us. At the end of two weeks I had enough shed cat hair on my couch to have made another cat and there was practically no corner of the apartment where there wasn’t litter. Ok, this is a definite work out for any vacuum. I figured that there was no way that I was going to get all the cat hair up and have the floors pass my barefoot test. So I set the navigator to the task. I did have to make extra passes on the floor to get up all the litter, but it did get every piece up and the floors did pass my barefoot test. Next onto the furniture. Again extra passes were required to get at all of the cat hair and since I did let it go I had to give them an extra cleaning, but lo and behold everything is once again fur free. I am impressed. At this point I would have to wonder how much better Dyson or Miele would have to clean in order to beat the results I’ve been getting with the Navigator.
This Vacuum Sucks…In The Good Way…Here’s How To Get It CHEAPEST
I went to retailmenot first to get this 20% off coupon that everyone was talking about but there is none. Not only that, but even if it had provided one, the BBnB Web site doesn’t offer you the opportunity to put in a promo code when checking out. With that said, here’s how to get the “20% off your first purchase” that others have mentioned: 1) you can go to the BBnB Web site and at the very top of the page there is a link for “E-Mail signup” OR 2) you can text the word OFFER to 239663 to sign you up for text alerts. From what I read about the email alerts, it gives you a printable in-store coupon and I was looking to avoid driving out to the store during the holiday season so I chose the text alerts–not to mention the fact that right now there is free shipping on orders over $99 so I would just be paying the item price minus 20% plus tax with no drive to the store. I figured a text alert (as opposed to an e-mailed in-store coupon) would give me some way to apply my 20% off when shopping online even though there didn’t appear to be a mechanism for promo codes. It took three days to get my first text alert after signing up. Then, after I got it, the link in the text opened up a Web page that a cashier could scan in-store. So I was a little pissed…It would appear I would have to go to the store anyway. But then I read the fine print and saw that if I enter my mobile number (the one I use to receive my text alerts) when checking out, it would apply my 20% off coupon to my online order. PROBLEM SOLVED; my cell phone number was–in essence–the promo code.
Now, when I started this process, the item was in-stock at BBnB. But by the time I got the promo code 3 days later it was…OUT OF STOCK!!! Damn, this was not going well. Maybe something was telling me not to buy this vacuum. Anyway, when I browsed over to the Web site and saw that it was out of stock, I also saw that the one I placed in my shopping cart a few days back was still in there (usually I’m good about clearing my browser history and cookies, I don’t know what happened). Anyway, I figured, let me give checkout a shot. I fully expected at some point during the checkout that it would say, “sorry, this item is out of stock.” It didn’t. Then after ordering I expected an email within a day or two saying, “sorry this item is out of stock.” But the only thing I got in a day or two was my vacuum! Yes, the vacuum came within two days. I ordered at 2AM on Sunday night/Monday morning. As I write this, it’s Tuesday, 5PM and I already got it! Wow, I was expecting two weeks or so but I guess technically it was one business day later.
The first thing I noticed was that the parts did not seem as “solid” as everyone led me to believe it would be. The last vacuum I bought (which still works great but is the one I’m replacing) was a Eureka “The Boss”. I remember when I got it about ten years ago, it didn’t seem all that solid compared to the metal vacuum I had before it. But the performance of “The Boss” compared to the old vacuum was worth losing some durability. As it turned out, “The Boss” was plenty solid and it held up for ten years before attachments and other pieces started to break. And, as I mentioned, the actual vacuuming was still great. Thinking back to that memory I reflected that maybe I was being unfair–perhaps the Shark is less study but better in some other way than “The Boss”. Then, I put it together (a quick, easy, no-tool process) and realized it was a lot more solid in one piece than it was in a disassembled state. It still wasn’t as sturdy as “The Boss” but it was ABOUT HALF THE WEIGHT! AMAZING! Lightweight is good! When I first got “The Boss” I liked the fact that it was heavy and brick-like, I felt it was good for staying glued to the floor as I zipped back and forth over the rugs, floors and carpets. But whenever I had to reposition (maybe to get a tight corner), it meant lifting it up which even for an athletic, then 20-ish, now 30-ish man was a chore. It was HEAVY! So eventually I came to hate the weight. The Shark does not have that problem. I could pick it up and move it into small areas with ease. To summarize, it’s plenty sturdy but not as sturdy as my last vacuum. But it is TONS lighter.
I mentioned that lifting the Shark up to get it into tight spaces would be easy; well, the funny thing is, I don’t even need to. It really is navigable (guess that’s why it’s in the Navigator series, duh). But seriously, my old “The Boss” went back-and-forth, then you would have to turn it to hit the carpet at a different angle and go back and forth again. You know…vacuuming! This thing with the Shark is…it feels like you’re steering it with the upright stick. This takes a little getting used to since at first while you vacuum, it feels like the vacuum wants to tip over either to the left or right. But it only takes a few minutes to mentally adjust since what’s really happening is not that the vacuum wants to tip over, but that my usual movements pushing against the stick to adjust the angle are oversteering the hypersensitive stick. Bottom line, easy to get around. And it sucks so great on the carpet that (as others mentioned) it feels self-propelled. You only have to pull it back, then it will pull itself forward; repeat, repeat, repeat. Cool.
We had arrived at the moment of truth. I have hard floors but an area rug in the living room. I figured I would start there. It had visible pet hair (one dog, one cat) and presumably lots of dirt. I hit it hard like Mike Tyson. Every angle. Every nook and cranny. Even when it was visibly clean I kept going. When it was all said and done, the rug was SPOTLESS!!! Oh, did I forget to mention that I was using my old vacuum? LOL. I wanted to see (in this first experiment) if the Shark vacuum would pick up anything the old one missed. I figured if I could get a little extra dirt, it’s worth it. So now I was ready to test the Shark. Time to see if this “no loss of suction” business was for real…
…if anyone had walked into the room after I was done with the Shark, they would have had me committed. I was just sitting there laughing to myself…alone in a room…staring at a vacuum. Maybe the laughter was incredulity, maybe it was happiness (as an uber-consumer I love nothing more than a deal that has value), or maybe I had really snapped. Anyway, staring back at me in the canister–from the rug I had just vacuumed with my prized “The Boss”–was the cause of my temporary mania…three inches of dirt/dust. THREE INCHES!!! I’m talking, like, a crapload of grimy, nasty, gray dirt that I NEVER would have guessed was in that rug. And there it was, staring back at me. As I write this I keep glancing over there just to make sure I’m not nuts…I’m not. THE DIRT IS REAL AND “THE SHARK” IS THE REAL DEAL. IT REALLY SUCKS (in the good way).
So I haven’t done the rest of the house but I feel confident enough about the vacuum to write this review now. I CAN’T WAIT to see how much dirt I get when it’s all said and done. You know–while researching, I came across a lot of vacuum reviews online by weird vacuum cleaner-loving nerds. It was informative but kinda’ creepy watching these dudes walk around in their socks talking about suction. The point I’m getting to is this…the “Shark Rotator Professional Lift-Away” might just turn me (and you) into one of those weirdoes. Is it possible to have feelings for an appliance?
So thanks again to Michael Flux. And thanks to the goofy Shark inventor-dude with the glasses–you are forgiven for the stupid infomercials.
Two final things to mention:
1) My BBnB item said NV501 on the box even though on the Web site it says NV502. At first I was pissed! I had ordered the NV502 after reading the model breakdown by Michael Flux because it was the best bang-for-the-buck and now someone had sent me an NV501. Then I noticed that there was a sticker that said NV502 on it. NV501? NV502? I don’t know. I guess the main thing is to make sure it has all the parts you are expecting (please refer to the Michael Flux review) and if it does, it’s an NV502. As near as I can figure, the NV502 is just an NV501 with the car detailing kit thrown inside the box and an “NV502″ sticker placed on the outside of the box.
2) On the topic of included attachments, my vacuum cleaner came with MORE than expected. I’m not sure if this is because I got an NV501 rebadged as an NV502 or if the attachments are different regionally or if Michael Flux was missing a piece or if I got something extra. But anyway I got the following:
EXPECTED ATTACHMENTS – PART NUMBER
Detailing Kit – XCD350W
18-inch Flexi Crevice Tool – X12FC500
Multi-Tool (brush/furniture) – X10FC500
Straight Suction Floor Nozzle – XSN500
Premium (large) air powered turbo brush – X13FC500
Multi-Angle dusting brush – X15FC500
I was under the impression that the multi-angle dusting tool would not be included but I got it somehow. With regard to that part, I’M GOING TO DISAGREE WITH MICHAEL FLUX ON ONE POINT HERE. He said that the multi-angle dusting brush (in the NV501) was not as favorable as the detailing kit (in the NV502) because the multi-tool can also do the dusting. While I agree with that statement, I would go with the NV501 in the following scenarios 1) you don’t own a car (obviously) OR 2) you plan to do most of your dusting with the vacuum OR 3) you have a lot of delicate surfaces that you dust. Let me better explain reasons two and three…
Had I not gotten the multi-angle dusting brush by mistake, I would have been fine with just the multi-tool. The multi-tool seems more-than-capable of dusting most surfaces. But since I got the duster by mistake (?), I can see where it has value. It is at least twice as wide as the multi-tool so you can dust surfaces more quickly; as mentioned, if you use a vacuum for most of your dusting it makes sense. Also, the bristles on the duster are softer than the bristles on the multi-tool so if I have a lot of of knickknacks, bric-a-brac or frames I would prefer the duster as opposed to the detailer. The multi-tool is great on shelves, furniture, etc however the bristles are about the firmness of a soft-bristled toothbrush so I wouldn’t (for example) use it on a flat screen TV surface but I would use the multi-angle duster whose bristles are even softer. This might be a bad example since most people (including myself) use a damp cloth to clean their TV surface because they want to remove smudges and fingerprints in addition to dust. But you get the idea…the multi-tool is not abrasive but it’s not as soft as the duster.
I still agree with Michael Flux that the NV502 is the best bargain. My personal suggestion if you haven’t already bought the vacuum would be to follow his advice and get the NV502 from BBnB, then cross your fingers and hope to get the multi-angle duster included like I did. If you don’t, the multi-tool is great and you’ll probably never know what you’re missing but should you feel like you need a duster that’s gentler or wider than the multi-tool, just order part# X15FC500 (multi-angle dusting brush) online somewhere or even the “Universal Dusting Brush” that pivots but doesnt angle. Conversely, if you buy the NV501 (here on Amazon for example) but want to detail your car with your awesome new vacuum, just order part # XCD350W (detailing kit) somewhere online.
So there’s my review…the reason I gave this 4-stars instead of 5-stars is because of the durability issue. It’s very good but not excellent…it could be a tad bit better. Also, the “fit and finish” (an automobile term which simply means the way the different parts align and fit together as a working unit) is not 100%…it’s probably 95%. Though 95% is great for whatever overseas sweatshop it was made in. So 5-stars on sucking power, 4-stars on construction, 6-stars on value. GREAT VACUUM!!!
PS. AFTER you get your BBnB code but BEFORE you go to their Web site to purchase, go to your ebates account first to get redirected to BBnB. This will earn you cash back on your purchase (currently only 1% but it’s better than nothing). If you don’t have an ebates account, sign up for free, they give up to 30% off at online merchants including Amazon; and when they ask who referred you, please use my email: ABANKSNYC AT YAHOO DOT COM.
SO FROM NOW ON, WHEN YOU PLAN TO BUY SOMETHING ONLINE
1) go to retailmenot for a promo code but don’t click any links (it will give them a commission instead of you and your ebates account)
2) go to your ebates account and choose the store you plan to shop at, you will be redirected to your shopping site
3) Make your purchase and use your promo code.
4) Save money
I use this method to MURDER KOHL’S when I shop. I always wait for a 30% off coupon at retailmenot (they usually pop up every two months). Then I go to ebates and click through to Kohls (right now they are giving 6% cash back). So it’s like saving 36%. For example, if I was going to buy the NV501 vacuum at Kohls that I just reviewed, it is listed at $299 but I would wait for the 30% off promo code and throw in my 6% cash back and SAVE OVER $100 ($299 minus 30% = $209.30 minus 6% cash back through ebates = net cost of $196.74). Ebates rocks. Oh, and Kohls lets you use up to two promo codes at checkout so in addition to the 30% off, I forgot to mention, there is always a free shipping promo always floating around.
But anyway, BUY THIS VACUUM.
Things I like:
Small footprint, not bulky like other vacuums
LED lights provide good lighting
Great on board tools
Easiest using hose/wand around
Converts to a canister with one button (Could not be easier)
Fantastic suction plus variable suction control on the handle (great feature)
Really provides a complete seal for the HEPA filter so no dust particles in the air
Build Quality and materials feel very high
1/2 the price of a Dyson DC40
Shark Rotator Vacuum
Pretty Good Vacuum
First off – I had a Dyson for a couple of years that I did pay close to $500 for. I live in a carpeted studio apartment and the fact that it is small compact and all that was pretty good. However – the “never lose suction” claim they make? Not so much. Honestly when I first got it I was shocked how much dirt and dust it did pick up – but small stuff that sticks to carpet it wouldn’t budge. For example – a loose thread on the carpet would just stay there. Ya know that lint that inevitably appears when you take off athletic socks? That lint would just lie there under the Dyson and it would drive me crazy – I would have to pick it up by hand or worse go back over it with a electric sweeper and that $20 piece of garbage would do the job.
OK – so based on the first review here I purchased this through Bed Bath and Beyond.
Because some people complained about the set up, I decided to time it.
It took exactly 7 minutes.
When you take everything out of the box it is no doubt confusing – I looked at it like it was in a foreign language but it still only took minutes to put together. Mine came with a canister set up and some attachments that I still have no idea what they do.
Now to the unit.
IF you have a Dyson – this thing is a monster.
It is bigger, it is bulkier, it is heavier.
Compared to a regular vacuum I suppose it is more compact.
If I were buying this for an elderly person or a person with physical health issues, I probably wouldn’t and look for something smaller.
If you are an able bodied normal person it’s just fine – and after a few uses you get used to it.
As for operation? AMAZING.
The suction is great = it picks up all those tiny threads and sock lint perfectly.
I have a low lying carpet and with the Dyson I never got those great vacuum lines in the pile and I never walked onto a freshly vacuumed area and saw my footprint in the carpet. With this shark I get all that and more.
Honestly – it was only a few days since my Dyson broke down and I was shocked at how much dirt this thing picked up on the first go round my place. Almost as if the Dyson just left all the deep dirt behind. Also the sweeper part of the unit has more space between it and the dirt holder so it fits under furniture better than the Dyson did.
I would definitely buy this again – or I would go to a store and see all the models to see if others are smaller.
The photos of the Rotator are deceiving.
This unit is bigger than it appears in photographs mostly in the depth of it, the part that is not shown in pictures.
But as far as operation? I couldn’t be happier.
Love Love Love
I’m Going to Use the "L" Word!
Then my husband bought me a Dyson. I’ve never been more than lukewarm about it. You know that piece of thread on your carpet that you run over with the vacuum over and over and it doesn’t get sucked up, so you pick it up and peer at it and scratch your head and drop it again and you still can’t suck it up? My Dyson had some pretty nice accessory tools, but it was a total fail at upright carpet cleaning.
Notice the images on the product page here on Amazon, for the Shark Rotator, how the lady is SMILING while she vacuums?
Now I know why. Do you believe in love at first sight, or will you have to vacuum with this machine twice…nope, I’m guessing love at first sight. Used in the upright mode, this vacuum is able to get right in there and lift the carpet fibers that the Dyson failed to fluff. Tons of dog hair and dust and dander volunteered to jump into the plastic receptacle that eluded my Dyson.
Yes, this setup is a little…no, a LOT tippy if you use the accessories while the vacuum is in upright mode. I only have two carpeted rooms, so I do all the upright vacuuming first, then switch over to the caddy and clean the baseboards, cobwebs, and vacuum the quilt on my bed to remove dog hair. This product has a fantastic little device that helps you control the amount of suction. you simply twist a little perforated ring on the handle, which either seals tight for strong suction or introduces air into the line for weaker suction. Fabulous! Now I can vacuum drapes and bedspreads and small rugs without them being sucked up. The little caddy follows me around like a puppy when I use it with the bare floor tool, and so far I have no problems with it tipping over. For stairs I just take the power unit and attach the multi use tool, and make short work of that job.
I got the 502 from Bed Bath and Beyond because I liked the tool set the best, and I had a 20% off coupon. The detailing kit works great on computers and keyboards, but has a strong rubbery smell.
Today my daughter’s Jack Russell Terrier managed to get up on the kitchen counter and she broke a glass bottle on the porcelain tiles of the kitchen floor. After a quick brooming to get up the huge shards, I put the Shark with bare floor accessory to work on the rest of the glass, and it got up olive sized chunks and tiny splinters as well.
Things that I am not too impressed about:
With my Dyson, I can leave a tool attached to the hose and still use the upright vacuuming. Then when I spot the stray cobweb I just pull loose the hose and keep going. With the shark, it is necessary to attach and unattach the accessories each time you want to use them and return to upright vacuuming. Using the vacuum on the caddy helps solve that problem. This was not a surprise to me, having seen the product before I purchased it, just a small inconvenience.
People have complained about using the vacuum upright with the power cord on the right side. I just run the cord up the right side and snap it through the “cord hook”, then out the left side. This is fine as long as I am only using the vac in upright mode.
Things I love:
This vacuum is the quietest I have ever had. The carpet pickup is quite good, but not super ferocious to the point that it is stripping the carpets bare like my over-zealous Fantom Thunder did. The swivel feature is great, and the low profile fits under a lot of my furniture. Even the bare floor tool swivels at the end of the hose. It has a low enough profile that I can clean along the edge of the kitchen cabinets without rubbing on them. That tool has very good side edge suction, and decent front edge suction. I really like the suction control feature. I like that there are separate controls for the power, the beaters, and well placed controls to release the locks holding the whole thing together. Emptying the canister is quick and easy. I am a 5 ft no inch tall woman, but I can suck a box elder bug off the ceiling with the attachments. The caddy turns on a dime. It’s very easy to push in upright mode. The handle is comfortable.
I think it might be true love.